LIFT Standards – Stakeholder Involvement

How does the learning function involve the learning team, learners, the organisation and society at large in measuring its impact? LIFT allows a learning function to benchmark its approach to delivering impact to its stakeholders based on numerous industry standards.

A recent Brandon Hall study found that only 46% of companies believe that their learning and business strategies are aligned, and only 45% believe that learning even aligns with learners’ objectives. In addition, the ROI Institute and ATD found the most important measure that executives want to see is how learning is driving the top 5 business priorities within their organisations; however, only 8% of learning functions say they currently report back on this and only 53% report back on how learners rate their learning. What do your stakeholders think – and how do you involve them in ensuring your learning solutions deliver impact to them?

EFMD’s Learning Impact for Today and Tomorrow certification, LIFT, was created to support learning functions that want to ensure they are delivering real impact to their organisations, learners, and even society at large. It allows them to examine how they currently approach impact and embark on a continuous improvement process to ensure that they embed impact into their methodologies, approaches and processes throughout the entire learning value chain. This allows them to address impact with their stakeholders from the very start rather than having it be something that they only try to measure at the end.

LIFT stakeholder involvement

LIFT allows a learning function to benchmark their approach to delivering impact to their stakeholders based on numerous industry standards that include the EFMD’s own CLIP accreditation framework as well as models such as Gartner, Kerzner, Kirkpatrick, Maslow, Six Sigma, Design Thinking, Agile and ISO. And while LIFT is agnostic to the models used by a learning function, it is emphatic that the function has created and applies a framework that is robust, fits within its organisational context and involves its stakeholders to create impact.

With the learning team in the driver’s seat to ensure their solutions create impact for their stakeholders, LIFT looks at the impact frameworks in use, how they are applied, how they are agreed with and communicated to the business and their learners, as well as how they approach continuous improvement.

LIFT then looks from a learner’s perspective how impact is generated – do learners feel that their organisation provides an environment in which they can develop their skills and abilities, do they have access to learning when and where they need it, are they able to apply it in their day-to-day, has it led to an increase in their performance both they and others recognise?

When approaching impact from the organisation’s perspective, LIFT wants to ensure that learning needs analysis has started from the business challenge or opportunity at hand and that the role that learning will play in addressing the challenge has been clearly articulated, with agreement on the level at which and how the impact will be measured. This is to ensure that the link between the learning solution and how it contributes to the business priorities is clear and will be recognised.

  • Does your learning function want to commit to maturing how it delivers impact to your stakeholders?
  • Do you want to benchmark how your learning function approaches impact compared to industry standards?
  • Would you like to be externally recognised through certification from a world-renowned accreditation body that drives excellence in management development?

For more information on the LIFT learning impact certification, visit our website, follow the conversation, or contact Steven Smith or Shanshan Ge to learn how your learning function can be a part of it! 

Stay tuned for the upcoming articles as we delve deeper into the four standards of LIFT. 

About LIFT

EFMD’s LIFT (Learning Impact for Today and Tomorrow) Certification allows a learning function to evaluate and benchmark its maturity in how it delivers impact to its stakeholders against industry standards. Developed through a design thinking approach and collaborative input from over 30 organisations, including CLIP-accredited learning functions and EQUIS-accredited business schools, LIFT certification allows learning functions to engage stakeholders, analyse impact, and align practices with industry best standards, fostering a culture of continuous improvement.

LIFT provides an externally recognised three-year certification, enabling organisations to receive validation, insights for improvement, and a holistic perspective on their impact approach.

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