Upskilling and Empowering HR Professionals: the Need of the Hour


Globalisation, technical advances, and new-age employees – a lot has changed over the past few decades. And with these changes, the roles of HR professionals have also changed. HRs are now looked upon as business partners that understand the organisational goals and drive growth. But to expect HRs to drive growth and upskill other employees, it is important to train them and create a solid succession pipeline.

Soft Skills Training

A diverse work environment can create many organisational challenges and hinder the growth of an organisation. And hence, HRs must be experts at working in an environment where people matter. And the most important people skills include soft skills. Soft skills training for HR professionals can help them cope with the most common organisational challenges such as conflicts, biasness, poor leadership, etc. Hence, the main modules of soft skills training that HR professionals should be trained on are:

  • Interpersonal Communication
  • Leadership development
  • Influencing skills
  • Motivation Skills
  • Strategic Management

Use of New Recruitment Tools

An HR’s job requires 360-degree management of human resources in an organisation. And bringing in new talent is their prime responsibility. But what if you could help your HR professionals hire the top talent quickly and efficiently? With the use of various new-generation recruitment tools, you can help the HR professionals in your organisation expert at talent acquisition and make the entire recruitment process more effective. Here are a few benefits of recruitment software:

  • Improved productivity through cloud technology
  • Access to a wide array of potential candidates
  • Time effectiveness due to automatically created recruitment pipeline
  • Streamlined data collection, etc.

HR Related Training

In this globalised era, the roles of HR professionals intersect with the roles of learning and development professionals. Hence, in many organisations, HRs are not only responsible for internal communications but also for employee training and development. Offering HR professionals well-structured training will enhance their natural talent tremendously. A comprehensive training program based on various modules such as internal communication, paperwork, learning and development strategies, etc. would enhance their productivity and eventually the employees’ productivity. Here are a few reasons why HR-related training helps:

  • It helps HR professionals disseminate information across various channels and among various professionals without losing the core objective.
  • Helps them set up the right training for the right professionals.
  • Helps them with accurate paperwork like Visa processing for tax returns, travel, etc.

Additional Certifications

Most HR professionals have an MBA degree which is sufficient to be eligible for an HR job. But, what next? The all-inclusive MBA courses help students with acquiring job-readiness. But when they enter the real organisational battleground, they understand that HR responsibilities do not just include communication and relationship management.

To help your HR professionals move up the ladder, you must encourage them to opt for certifications that would help them upskill themselves.  Various HR specific organisations equip professionals to take on roles that require creating strategies aligned with business goals, analysing performance, leading the HR department, etc.

Here are a few certifications that can give HR professionals in your organisation an edge:

  • SPHR

These certifications help HR professionals prove their accountability in all HR disciplines and help them become a part of the bigger picture.

The roles and responsibilities of HR professionals are ever-expanding. But what’s more important is that they can be your biggest assets in the future.  So, invest in training and mentoring them in a way that they become the future leaders of your organisation. By this, not only will the organisational productivity increase, but you will be able to create successors for the key positions in your organisation.

Author Bio:

An award-winning Image Management Professional, Suman Agarwal has helped students, home-makers, women on sabbatical as well as people seeking second career alternatives to explore Image Management and Soft Skill Training as a vibrant professional choice. She frequently writes blog posts about the urgent need of image consulting professionals and soft skill trainers in the 21st century and loves guiding people in exploring lucrative career options. Write to her at to seek advanced career guidance.