Technology vs. talent: the rebirth of human skills


The influence that Artificial Intelligence (AI) has been having on education is undeniable and its impact will surely continue to grow in the coming years.

There are many areas and ways in which AI can evolve learning processes, facilitate the work of teachers and optimise the experience of students.

With the incorporation of this technology, we can, for example, generate personalised learning and analyse student patterns and preferences to design customised study plans and content.

On the other hand, it will be possible to automate administrative tasks, exonerating teachers from these routine jobs and allowing them to focus on deploying pedagogies.

Additionally, we can support “lifelong learning” by recommending relevant courses to people throughout their careers that drive the acquisition of new skills that preserve their job competitiveness.

However, AI also raises concerns, not only about privacy or algorithmic biases but, above all, those linked to its ability to replace the roles that humans play today, consequently causing a mass unemployment crisis.

Perhaps the most timely question to reduce this paranoia would be: What can’t AI do well?

Although AI has advanced significantly in various areas, there are still many things that people can do better, and it is there, in that broad scope of skills, where we must pay attention.

Humans have empathy and emotional understanding, creativity, moral and ethical judgment, critical thinking, interpersonal skills, adaptability, flexibility, contextual awareness, and intuition in making decisions. And, of course, collaboration between real people through teamwork.

We must adhere to the motto of improving and enhancing our emotional abilities, learning to take critical distance, and successfully connecting socially. We must learn new things every day. Lifelong learning makes us resistant to automation.

There is a professional obsolescence that has nothing to do with age, is not a chronological metric, and is not the result of an invasion of robots. True obsolescence occurs when our environment moves faster than we do. When others learn faster than you.

José Miguel Marchena is the Chief Innovation Officer at ISIL Corp.

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