Takeaways from our spring Sharing Best Practice workshop: Leveraging social learning to shape a pervasive learning culture

Leveraging social learning to shape a pervasive learning culture was the theme of the online Sharing Best Practice workshop that EFMD delivered on 1 April in partnership with CLIP accredited Mazars University.

Martin Moehrle explained why, as we move from the industrial to the knowledge era, value gets more intangible, knowledge more implicit and learning more informal. The encouragement and enablement of informal, social, and peer-to-peer learning becomes increasingly of the essence. When formal and informal elements of learning are combined in an intelligent manner, they will amplify each other. Hence, many new formats emerged such as barcamps, hackathons, learning circles, communities of interest, learning weeks or cohort-based learning.

social learning chart

At the workshop, several interesting cases got featured. First, Delphine Jumelle presented in depth the Mazars ReCoach programme at the global partner level. Almost 300 partners volunteered to get an in-house coaching education to then coach almost 1000 peers. A 360°-feedback process was the basis for drafting and committing an individual partner development plan that will now get followed through over a four-year period. As a side-effect, this peer coaching programme accelerates the transition toward a coaching-oriented leadership culture at Mazars.

Four shorter cases followed. Yoga Arnindita presented the evolution of the BRISMART learning experience platform at the Indonesian bank BRI which got developed in-house and combines formal and social learning in a fully mobile-enabled environment. Fiona Ferguson discussed the social learning elements of the Homo Faber – The Roots of Luxury programme that Richemont launched in partnership with the Michelangelo Foundation. Faurecia’s Guillaume Lemonnier described how Faur’us, the platform that successfully supports all of their communities of practice, got challenged by the move to the cloud, the launch of Office 365 and the intense use of MS Teams during the pandemic to now become an integral element of Faurecia’s digital workplace. Finally, Agnieszka Paczkowska shared details of Peer W, Parker Hannifin’s peer mentoring circles of 8-12 participants each that meet monthly for a year. The programme aims at fostering a diverse and inclusive workplace.

As external input, Per-Fredrik Hagermark explained the evolution of LinkedIn learning and its community-based learning functionalities fostering social learning among users, and he provided an outlook on new features.

Before concluding the workshop, participants had the opportunity to explore in breakout groups what habits, practices and tools should be created, increased, reduced, or eliminated to foster social and informal learning.

Additional information from the workshop is available to our Company Members in the Corporate Digital Library.


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